The Talk with the Customer

April 17, 2012 Alex Huk Magento

We continue posting series of blog articles, dedicated to our clients and their businesses, operating on BelVG extensions. We strongly believe that success of any eCommerce development company is determined by the amount of profit, gained by store merchants. So we dig deeper to find out, whether our customers are satisfied, and then share their answers with you.

Recently I had a very nice chat with one manufacturer and retailer of women’s clothing. Despite hundreds of websites, which sell female garments, his eFashionClothing store draws the attention and seduces to buy its fineries (no advertising, just my female point of view). Director of eFashionClothing has downloaded our Magento Facebook Connect and Like Free extension and is willing to share his story of dealing with it.

 

I.T. How should I introduce your store to BelVG blog readers?

eFashionClothing My webstore is about women’s affordable handmade fashion clothing (Plus Size Dresses  and Plus Size Clothing) in gothic, renaissance, bohemian, hippie & gypsy styles. I have my Manufacturing Unit in New Delhi (India) and my current target country is the USA. Australia, Canada, UK, New Zealand and other countries are in pipe line.

I.T. When did you start your business and how did you come up with the idea of launching it on Magento?

eFashionClothing I have launched efashionclothing.com in 2009 on osCommerce, but I was not satisfied with it. Two years later I have moved to Magento and found this shift great. I came to the conclusion, that Magento is more SEO-friendly than any other platform.

I.T. You have downloaded Facebook Connect and Like free extension from BelVG. Do you find it helpful?

eFashionClothing Yes, I find it great and especially the Like button and Recent Activity Widget.

It gives me the option of connecting my store socially and allows visitors to use their Facebook accounts directly on my store. I found out, there are many of those registering with Facebook accounts.

I.T. What upgrades would you like to see in future Facebook Connect and Like free versions?

eFashionClothing There should be several other options, which come in your paid extensions. Also it would be great, if you added the option of connecting or registering to the store, using Facebook at User Registration Page.

I.T. How did you know about BelVG and why did you decide to cooperate with us?

eFashionClothing I found your extension on Magento Connect. And dealing with your support team…It is amazing! These guys are soft-hearted and very helpful.

I.T. Thanks for such nice words. Our support team will be very glad to know it. Have a great day and many customers all the time!

eFashionClothing Thanks, you too!

 

Note! Dear customers, if you have purchased or downloaded any of BelVG extensions and want to present yourself and your website to our audience, feel free to contact me at irina@belvg.com, and we’ll think it over.



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