Privacy Policy

Introduction

The BelVG company (also referred to below as “we,” “us,” or the “Company”) operates https://belvg.com/ (the “Website”).

The following information shows what types of personal data we collect and how we collect, process, and use it when you visit our website and use our services. The personal data is any data that can be used to identify you. This Privacy Policy shows how to protect your data and how long we retain it.

Changes

Various events may affect how we use your private information. Therefore, we reserve the right to change and update the privacy policy without prior notice. This privacy policy was last updated on 06.12.2024

Who is responsible for data collection

The responsible party for collecting and processing data on the website is:

• BelVG LLC
• 30 N Gould St Ste 1840 Sheridan, WY, 82801, USA
• Contact us

And its branches:

• BelVG Sp.z.o.o
• Ul. Szlak 65
• 31-153 Krakow, Poland

• BelVG SIA
• Kr. Barona iela 95-3,
• Riga, Latvia

Website Data Collection

When you interact with our website, we collect specific information. It helps us respond to your inquiries, improve our services, and provide a better user experience. Thanks to this data, we can better understand your needs and keep our website functioning effectively.

Information You Provide Through Contact Forms

When you contact us through the forms on our website, we gather the details you share. It can be your name, email address, phone number, and any additional data in your message. This information helps us to communicate with you effectively and provide the support or services you request.

Analytics Data

We use analytics tools to collect non-personal data about your actions with our site. This includes your IP address, pages visited, browser type, device type, time spent on the website, and referring URLs. These data help us optimize website performance, improve user experience, and refine our service offerings.

All the information we collect is used only for legitimate business purposes, in full compliance with applicable privacy regulations, to protect and use your data responsibly.

Other data collection

In the process of working on your project, we collect the following personal information:

• First and last name
• Email address
• Billing details
• Company information
• Country, state, province, city, and zip code
• Purchase history

This data is stored for legal purposes, including creating binding contracts, invoices, and other necessary legal documents.

This data is collected automatically as soon as you visit the site. We do not use it to identify you. We use all the information we collect for statistical purposes to improve our services and provide our visitors with the best online experience.

Your user ID might be used to monitor specific actions, but it cannot be linked to any other data we gather from users.

How we collect information

We collect personal information that you provide to us directly. This includes data you enter when you register on our website, place an order, subscribe to our blog, or respond to HTML-formatted emails we send. Additionally, we gather information when you complete customer surveys, provide feedback, subscribe to newsletters, or contact us with inquiries.

We can access your name and email if you leave feedback on our website and enter your personal information. But in this case, only your name will be seen by website users.

Where permitted by law, we may also acquire information about you from third-party sources. It may include details provided by public profile information from platforms like LinkedIn, Facebook, Twitter, or Instagram.

Third-party Tools

In addition to the information you provide, we collect specific data automatically when you use our website. This can include your browser type, operating system, device type, IP address, and other information collected when you visit our site.

We use third-party services like Google Analytics and HubSpot to collect standard user data. This includes traffic sources, visitor location, browser type, screen resolution, user behavior flow, audience demographics, and other relevant metrics.

We gather this data through cookies and analytics. When we collect this information, it helps us understand how users interact with our website.

How we use information

We use the information we collect for various purposes, including:

• Order fulfillment: To process and complete any orders you place on our website, including billing and delivery.
• Personalization: To provide relevant content and recommendations, improving your experience on the website.
• Business and marketing: To analyze customer behavior, improve our services, and run targeted marketing campaigns to meet your needs better.

You can control your communication preferences and unsubscribe from marketing emails anytime. Use the link that we provide in the emails or contact us directly. We do not share your personal information with third parties for marketing purposes.

Marketing Communications

We would like to keep you updated on the latest products, services, updates, blog posts, and case studies that might be relevant and helpful to you. These communications provide valuable insights, new offers, and information about upcoming services. If you agree to get marketing emails, we will send them periodically to keep you informed.

You can turn them off anytime if you no longer wish to receive marketing emails. You can click the unsubscribe link in each marketing email or contact us through our website.

When you unsubscribe, we will not send you marketing content. Unsubscribing from marketing emails does not affect any emails related to your orders, account, or other services with us.

We will use your personal information for marketing purposes if you have explicitly consented to it. Your data will never be shared with third parties for their marketing campaigns.

Data Usage on the Website

After completing a development and support project, we may include your company name, website, and brand in our portfolio, promotional materials, and a description of our services. This helps us showcase our work and our value to your business.

We prioritize confidentiality and will never share sensitive or proprietary information. If you have concerns, we can sign an NDA to define restrictions and make sure your data is protected.

Cookies

Cookies are text files placed in the browser to collect standard data in a log and data about the behavior of visitors. It will not harm your device or bring any viruses. When you visit our website, we may collect the following information:

• IP address;
• Location (country, region, city);
• Date and time of your visit to our website;
• URL and title of the page you visit;
• URL of the page that was viewed before the current page;
• Screen resolution of the user’s device.

This information is collected to compile statistical reports on the website’s activity to improve our services and user experience.

You can configure your browser settings to notify you when cookies are being used, allowing you to choose whether to accept or decline each one individually. Alternatively, you can set your browser to accept cookies under specific conditions automatically, reject them entirely, or delete them when you close the browser. For more information about cookies and how to delete them, please visit https://www.aboutcookies.org.

Other websites

Our website may contain links to third-party websites or resources that might be relevant or useful to you. However, once you click on these links and leave our website, we no longer control the content, functionality, or privacy practices of the external websites you visit. This Privacy Policy refers only to our website and services, and we are not responsible for collecting, using, or protecting your data on those third-party platforms.

Data Protection

The company takes all necessary technical and legal measures to protect your data from accidental or intentional loss, unauthorized access, or disclosure to third parties. Your privacy and the security of your information are our top priorities.

We guarantee that your data will only be shared with third parties if we are legally required to do so or if the transfer is necessary to fulfill contractual obligations. Only the minimum amount of information needed for the specific purpose will be shared in such cases. We are committed to protecting your data and following strict protection standards.

Data Retention

We retain your personal information only as long as needed to fulfill the purposes of why it was collected or to comply with legal requirements. Retention periods vary based on the data type and its use, such as keeping transaction details for legal or accounting purposes or retaining marketing data while you consent to receive communications.

If you want to modify, update, or delete your personal information, please contact us at [email protected] or use the contact form on our website. Note that some data may be retained after a deletion request to meet legal obligations or protect our rights, but access to such data will be strictly limited.

Your rights to correct or delete information

You have the right to request a copy of the personal information we hold about you. To obtain this, email us at [email protected] or use the contact form on our website. We will provide the information free of charge unless your request is excessive, in which case we may charge a reasonable fee to cover costs.

You also have the right to request corrections if your information needs to be updated or completed. Contact us if you notice any mistakes, and we will update the details.

Additionally, you can request the deletion of your personal information unless we are legally required to retain it. If deletion isn’t possible due to legal reasons, we will inform you accordingly.

We are committed to helping you manage your data and can assist with any requests or concerns.

Contact Us

If you have any questions about this privacy policy or the information we hold about you, please do not hesitate to contact us. There are three possible ways:

• write an email at [email protected]
• call us at +1 650 353 2301 (US)
• send a letter to BelVG LLC, 30 N Gould St Ste 1840 Sheridan, WY, 82801, USA