Privacy Policy

Privacy policy

BelVG company (“we,” “us,” or the “Company”) wants to inform how we collect and use any of your personal information when you use the following websites:

or our social media pages:

We also collect information through HTML-formatted email messages that we send to you, through our products and services you purchase or subscribe to.

The personal information we collect

We collect the following personal information:

  • First and last name;
  • E-mail address;
  • Billing details;
  • Company information.

This information is stored for legal reasons and is needed to be entered into binding contracts, invoices and other legal documents.

BelVG is using Google Analytics to track standard user data on traffic sources, visitor behavior flow, audience overview. We may use your user ID to track specific behavior, however, it cannot be connected to other data that we collect from users.

We need to collect and process these types of personal information in order to provide the requested Services to you, or because we are legally required to do so. If you do not provide the required information, we will not be able to provide you with the requested Services.

How do we collect information

We collect information about you when you register on our site or place an order for our products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, subscribe to newsletters and contact us. Website usage information is collected using cookies.

Where permitted by law, we may acquire information about you from third parties. This may be the information provided by our partners, marketing agencies, sponsors, licensors, your public profile information (LinkedIn, Facebook, Twitter, Instagram).

How do we use information

We use the collected information:

  • to fulfill any orders placed through the website;
  • to send administrative information to you, as well as marketing communications;
  • to personalise your repeat visits to our website;
  • to accomplishing our business purposes;
  • to accomplishing our marketing purposes, such as sending you the information about our products and services which may be of interest to you. You have the right to stop your information from being used for marketing purposes and unsubscribe from marketing emails at any time.

How long will we keep your information

We will retain information about you for the period necessary to fulfill the purposes for which the information was collected. After that, we will delete it, unless applicable legal acts obliges us to store information for tax purposes, or the data is required for pre-trial investigation. When this term expires, the data will be deleted in a way that ensures it cannot be recovered.

Disclosure of personal information

Your personal information may be disclosed:

  • to our third party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing and other services;
  • to third parties, to permit them to send you marketing communications, consistent with your choices;
  • by you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and content. Please note that any information you post or disclose through these services will become public and may be available to other users and the general public.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, please e-mail us at contact@belvg.com. We provide this information free of charge.

Changes

We will place all the updates on this page of our website. This privacy policy was last updated on September 13th 2018.

Contact information

If you have any questions about this privacy policy please don’t hesitate to contact us at contact@belvg.com. This privacy policy is subject to the Law of the Republic of Belarus.