BelVG company (“we,” “us,” or the “Company”) operates the following websites:
With this page we inform you of our policies regarding the collection and use of personal data when you visit our websites and use our services.
We also collect information through HTML-formatted email messages that we send to you, through our products and services you purchase or subscribe to.
The personal information we collect
We collect the following personal information:
- First and last name;
- E-mail address;
- Billing details;
- Company information;
- Country, State, Province, City, Zip code;
- Purchase history.
This information is stored for legal reasons to be entered into binding contracts, invoices and other legal documents.
BelVG is using Google Analytics and HubSpot to track standard user data on traffic sources, visitors location, used browser, screen resolution, visitor behavior flow, audience overview and other information provided by mentioned services. We may use your user ID to track specific behavior, however, it cannot be connected to other data that we collect from users. All information we collect, we use with an aim to improve our services and provide our visitors with the best online experience.
We need to collect and process these types of personal information in order to provide the requested Services to you, or because we are legally required to do so. If you do not provide the required information, we will not be able to provide you with the requested Services.
How do we collect information
We collect information about you when you register on our site or place an order for our products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, subscribe to newsletters and contact us. Website usage information is collected using cookies.
Where permitted by law, we may acquire information about you from third parties. This may be the information provided by our partners, marketing agencies, sponsors, licensors, your public profile information (LinkedIn, Facebook, Twitter, Instagram).
How do we use information
We use the collected information:
- to fulfill any orders placed through the website;
- to send administrative information to you, as well as marketing communications;
- to personalise your repeat visits to our website;
- to accomplishing our business purposes;
- to accomplishing our marketing purposes, such as sending you information about our products and services which may be of interest to you. You have the right to stop your information from being used for marketing purposes and unsubscribe from marketing emails at any time. BelVG will not share your personal information for marketing purposes with other companies.
How long we keep your information
We will retain information about you for the period necessary to fulfill the purposes for which the information was collected. In case you want us to change, update or delete your personal information, please contact us at [email protected] or use the contact form on one of our websites.
We would like to send you information about products and services we offer, any product updates and the latest blog posts that may be of interest for you. If you have consented to receive marketing information, you may opt out at a later date.
You can stop us from contacting you for marketing purposes at any time by notifying us or using the link in the letter.
After managing development and support project, we would like to sum up the experience and extend our portfolio and promotional materials. We can mention the name of your company, your website, your brand and reveal services we have done for you. We undertake not to disclose confidential information or information that you consider to be such. If our client assumes some prohibitions, we conclude the NDA, where we describe all situations “under the ban.”
Cookies are text files placed in the browser, to collect standard data in a log and data about the behavior of visitors. When you visit our websites, we may collect the following information:
- IP address;
- Location (country, region, city);
- Date and time of your visit to our websites;
- URL and title of the page you visit;
- URL of the page that was viewed before the current page;
- Screen resolution of user’s device.
This information is collected to compile statistical reports on the activity of the website with an aim to improve our services and enhance your user experience. For more information about cookies and how to delete them, please visit https://www.aboutcookies.org.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like to get a copy of your personal information, please e-mail us at [email protected] or use the contact form on one of our websites. We provide this information free of charge. You can ask us to correct or delete information about you.