Wireless headphones for the best silent events

Migration to Magento 2 for Silent Disco King

About Silent Disco King

 

Silent Disco King is one of the largest wireless headphones suppliers in the United Kingdom. Founded in 2012, the company provides customers with headphones, transmitters, accessories for silent discos and cinemas, sports and fitness events, education, and care homes.

 

About the project

 

Silent Disco King encountered challenges with its past Magento online store. Despite its success, the platform struggled to maintain optimal performance and faced high bounce rates, hindering customer retention and conversion rates. The high bounce rate showed users needed help finding what they expected on the online store.

 

Recognizing the need for improvement while retaining familiarity with Magento, the company wanted to migrate the store to Magento 2. Adding features like email marketing and customer relationship management made things even harder for the company.

 

To address these challenges, Silent Disco King engaged BelVG for their expertise in Magento development. The BelVG’s team drew up a plan to work with the following points:

 

  • Website Magento 2 development
  • A seamless transition to Magento 2
  • Website customization
  • Integrations for better user experience and process optimization

 

These steps helped Silent Disco King improve the site, increase conversion, and enhance user engagement.

Client

Silent Disco King

Country

United Kingdom

Industry

Event Services

Platform

Magento

Services & notable features

  • Magento development
  • Migration to Magento 2
  • Magento customization
  • Magento Support & Maintenance

Integrations

  • Xero
  • Stripe and PayPal
  • Google Analytics
  • MailChimp

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Silent Disco King

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Magento 2 Development and Migration

 

Our team performed a full-fledged Magento 2 development from scratch. The Silent Disco King company now owns a stylish, practical, easy-to-use website with plenty of custom features. Operating globally, they integrated wireless frequency regulations. Thus, customers should select their region before adding products to the cart.

 

Here are the tasks we’ve completed:

 

  • imported the database, including products, attributes, categories, customers, and orders into the website developed from scratch
  • customized the Magento theme according to the tastes of our client
  • defined the necessary customizations and configurations for the online store.
  • added an opportunity to assign icons to every attribute and display it on the product and catalog pages
  • developed a widget for popular products that allows customization of the categories that should be displayed. You can select popular products for each category in the admin panel at the top of the category page
  • set up and customized Tooltip for highlighting features of every product
  • developed a module for Product Bundles on sales.silentdiscoking.com, which made it possible to connect products through compatibility. For example, the USA requires one type of connection, and the UK requires another. If incompatible items appeared in the cart, a recheck message indicated which items were incompatible.

 

Migration and development of the Magento 2 store helps scale the business and grow the revenue, because a modern platform provides more space for the implementation of features and the integration of marketing tools.

Custom Magento Development for Better Conversion

 

The importance of pricing policy is obvious, and there are plenty of different techniques businesses could follow to gain customers. The left digit effect or odd pricing is the most popular and effective, and Silent Disco King chose them for its online store. Here are some custom changes:

 

  • Product prices end in 99 and 49, regardless of the currency the customer selects — the British pound, euro, or US dollar.
  • Displayed currency is based on the customers’ location and IP.
  • The standard Buy X Get Y Free Magento promotion has been extended. Now, customers can find information about discounts based on the quantity of products they purchase.
  • Customers are notified to know how much money they can save when buying certain products.

Integrations for the Store

 

We made the following tasks to create a positive experience for the store’s audience and increase engagement, as well as for the convenience of processing orders by the client:

 

  • implemented Xero integration module for the automatic synchronization of invoices, orders, and customer information
  • added the Stripe and PayPal modules for payment conversion
  • installed Google Analytics for tracking website performance
  • implemented MailChimp for email marketing campaigns
  • added a store blog page by installing the Amasty_Blog module and added Google reviews, which we linked to the module.

 

Such integrations are crucial for an online store, as they streamline operations and significantly enhance the customer experience, ultimately driving the store’s success.

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Configuring the Home Page and Order

 

Our team implemented some features for the Home page and inner admin logic to improve user experience and order management of the store:

 

The home page has a customized menu, which is designed to be both user-friendly and easy to configure, allowing for quick updates and seamless navigation for visitors. For it, we installed:

 

  • Ninja Menus module for Drag & Drop Menu Builder
  • Mageplaza Banner Slider for the Magento 2 module for a custom image slider based on CMS blocks.

 

The Orders were explicitly customized for the project according to the requirements of internal business logic. We set up a dynamic upgrade for the order table in the Magento admin panel. We assigned different colors to order statuses and added additional statuses with blocking of further processing. The warehouse needed it to avoid working on one order at a time.

Additional Website for Music Festivals

 

Our client operates the Silent Disco King Festivals website, which sells tickets for upcoming music events.

 

At the very beginning of ticket sales for musical events, the site should handle many requests. Usually it processes up to 500 orders per hour. So our team added a separate Store View with its theme and configured Payment and Shipping methods.

 

These enhancements ensure the site can handle high traffic, offer a branded experience, and provide reliable transaction processes, supporting the needs of Silent Disco King Festivals.

Product Page Customizations

 

Due to the client’s specifics and different products, it was necessary to adjust the card interface. Here are main tasks which our team accomplished:

 

  • added the information about discounts, quantity, displaying dynamic update discount labels and saving depending on selected quantity, and bulk discount features. These work with product types such as simple, configurable, grouped, bundle, and bundle with included configurable
  • implemented some attributes and their icons in the product card. Any product attribute can upload an image, which will be displayed as an icon next to the attribute value.
  • added grouped product cards with several products. This is a selected set for events. In such cards, a notification appears if something from the group is out of stock.
  • customized featured products for a specific category. For such products, all the same features mentioned on other pages are shown: Price, Attribute Icons, Special Image, and Description.

Results of Magento Migration and Support

Optimal Performance Maintenance

Due to our team's diligent efforts in optimizing the online store's user interface, the client achieved optimal performance and increased sales.

Workflow Automation

The integrations our team has implemented significantly enhanced the client's website efficiency, automating their workflow for smoother operations. This increased the speed of order processing.

User Experience Improvement

Thanks to effective website customization and custom features implementation, the client enhanced user experience and increased customer satisfaction.

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