Lykki, formerly known as ‘Costless Express Ltd.’, is a Canadian online store that sells office supplies mainly to corporate clients. Founded in 1989 by its present CEO Calvin Johnson, the company has turned into the biggest distributor in Vancouver’s of not only office supplies, but as well, furniture, beverages, snacks, pantry-stocking items, party platters and cakes. The company’s mission was born about 20 years ago, when Calvin Johnson came up with the idea why not start up one company that could distribute office stuff and reduce the amount of trucks on the roads. So, Lykki was founded. Today, Lykki delivers everything an office needs: from candies to toner cartridges, throughout the greater part of Vancouver. They also offer catering assistance for parties, BBQ’s and other events. The values Lykki’s clients particularly appreciate are respect, honesty, warmth and the chance to speak with a live human being when you call.
On their 25th successful year in business, they found us and we helped them to improve the functionality of their website.
The first step of every project that doesn’t deal with website development from scratch is audit. Properly investigated it significantly simplifies not only communication with the client, but the whole process of development. Lykki had already in existence a Magento-based store that they had been working with for years. At the beginning of the cooperation, BelVG managed the Magento audit. We estimated their webstore, found out its bottlenecks, correlated them with Lykki’s technical requirements and created the action plan. Such an approach makes the development process simple and straightforward for both sides.
Experienced webstore support is a vital task in Magento development. Providing this support correctly helps to prevent a large number of issues and can save lots of time, effort and money. Support and maintenance is especially important for webstores such as Lykki, as they have thousands of different products in their catalog. All of them should displayed correctly, no matter what browser and screen resolution the customers have. BelVG established themselves as a reliable and competent partner that can solve any issue extremely qualitative, quickly and with attention to detail.
How to operate a successful business means a constant management of various processes: procurement, products storage, finance, supplies and many others. The same applies to the online store. Its development helps to grow a business and conquer new markets. At the same time it is needed to include the webstore to the company’s business strategy carefully and competently. Integration of the current ERP system is one of the binding steps, that should be made. Lykki uses Sage X3 to manage all the company’s processes. BelVG handled its compete integration into Magento platform and made them work properly together.