Magento 2 Support for Better Batt

Magento 2 Update

The Better Batt client highly cares about updating their store to the latest version of Magento as soon as it’s released, as this allows them to optimize the online store’s performance and ongoing operations.

While cooperating with BelVG, Better Batt underwent three Magento upgrades from the 2.3 version to the 2.4.5 version. The process was as follows.

• Updating the PHP version and Magento version on staging
• Updating third-party and custom modules
• Fixing bugs that occurred mostly because of some modules that are incompatible with Magento 2.4
• Deleting some modules and installing the analogs
• Fixing styles of some tools and modules for the 2.4 version
• Manual testing of the Magento update from 2.3 to 2.4
• Backing up the live site
• Updating the live site
• Testing all the updates

After each update, our QA engineers check if all the data and modules have been migrated correctly. We rarely encounter problems after updates because we fix all bugs at the staging. It allows us to avoid disruptions in live operations and sales processes.

Magento 2 Integrations

All the integrations on the site were made based on the XTENTO module. This module is vital for the Better Bat website because it allows flexible configuration of all integrations. The client is well-versed in the development and capabilities of the Magento platform, so flexibility is important to them.

However, XTENTO didn’t have the features for all needed integrations, so we deeply customized it and reworked its data and functionality.

One of the custom functionality is the ability to configure integrations in the admin panel, so now store owners can implement integrations themselves. That means we only test small integrations for correctness and bugs and modify the modules as needed after the store owner installs them. As for the cases when complex and demanding integrations are required, they are handled by our developers.

Thus, we integrated HubSpot CRM and the Klaviyo marketing automation platform. We set up data export, adjusted event tracking, and changed the admin page.

Our developers also have integrated the ERP system Microsoft Dynamics 365 Business Central. This service helps Better Batt to optimize their sales, accountancy, and orders.

While working on this task, our developers and QA engineers prepared test cases for the module development team. And they were tweaking the software until the integration between the two systems worked smoothly.

Magento 2 Support

We provide ongoing support and maintenance for Better Batt to ensure the site runs stably. Our developers regularly check the operation of the online store and add extra features when needed.

Some support tasks are:

• Braintree one-step checkout customization. We encountered some issues related to the specifics of the module’s architecture, which we have solved.
• Design changes implementation. We help the owner enhance the site design to suit their requirements. For example, we helped to redesign the product page.
• Admin ID feature customization. The website has an admin ID feature, which collects data on each store manager. We linked it to the order and modified the basic reports. So it’s now possible to make a sales manager’s evaluation in a report. This data is also exported to Microsoft Dynamics 365 Business Central.