BelVG UX Audit Services – Double your Orders
UX Audit Example
Click to watch a video with an example of our UX audit
Higher
Conversion RatesEven a tiny increase of 0,5% can generate millions in extra sales. We analyze each element on the page to eliminate signs of poor user experience.
Greater
Customer RetentionA well-optimized site ensures frictionless shopping, repeat customers, and higher customer satisfaction.
Resource
EfficiencyFixing usability issues early in development reduces costs and prevents post-launch issues.
You will get an actionable plan on how to check:
- Homepage – increase the number of users clicking on your core product
- Navigation and Search & Search Result Page – encourage your users to find out more about your products and company
- Category Page – help your clients get acquainted with your assortment
- Product Page – double “Add to Cart” clicks
- Cart and Checkout – increase the number of complete orders
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Comprehensive UX Evaluation
In-depth analysis of navigation, usability, accessibility, and visual design
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UI Analysis
Ensuring consistent branding, colors, and design integrity
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Heuristic Evaluation
Identifying usability flaws and opportunities for improvement
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Competitor Analysis
Comprehensive evaluation of industry leaders to identify improvement areas
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Usability Audit
Detecting and resolving user experience pain points
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User Flow & Navigation Analysis
Identifies bottlenecks in customer journeys and recommends solutions so users interact more efficiently
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Conversion Rate Optimization (CRO) Insights
Data-driven strategies to boost conversions by 34%
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Mobile UX Audit & Accessibility
Ensuring a seamless experience across devices
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UX Audit Report & Roadmap
Providing actionable recommendations, user personas and journey mapping, site map and user flow diagrams, and a strategic roadmap for implementation
The BelVG UX Audit Services for Ecommerce
User research and business analysis
We start with a call with our designer to gather the specifics of your business objectives and customer data. Then, our designers check the website, identify the user journey, and create heat maps with screen clarity, scrolling percentage, etc. They also conduct competitor analysis and a quick SEO check. Afterward, the team analyzes all the data and creates an audit plan.
UX UI Audit of all pages
Our UX professionals analyze your homepage, category page, product page, cart, and checkout. Our thorough UX audit identifies navigation issues, inadequate filtering, low product visibility, and performance problems. We can enhance your CTAs, make the products recognizable, and improve trust and credibility.
UX UI Audit of all elements
The team checks the navigation menu, header, footer, and search functionality. Based on your business goals and customer avatar, they test and identify usability issues.
Mobile
Over 70% of eCommerce traffic comes from mobile. Is your store ready for mobile shopping? A Mobile UX Audit guarantees a fast, user-friendly, and conversion-optimized experience on any device.
Conclusion with recommendations
You receive a list of the three most significant pain points and audit findings. UX audit specialists will provide professional recommendations for prioritization. Additionally, if needed, you will receive an actionable plan for redesign or a list of minor tweaks to enhance user satisfaction.
“There are some steps you have to follow when you think about Magento”
“There are some steps you have to follow when you think about Magento. The first thing of course is choosing the right partner. The partner should understand your business and what you are looking for and what are the key factors in the process of development which have to be taken care of. You need a partner that understands you. We find out that BelVG provides a lot of services in different areas. It was a way of development which catered for our needs.”
“BelVG is exceptional in every way.”
“I have been involved in web design and development for nearly 25 years. BelVG is exceptional in every way, this is not something that I say lightly. They were looking out for us at every stage of this project, and did every they could to ensure our success.”
The UX Audit Process
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Business analysis
You get an analysis of your product, customers, user behavior, and business goals. -
Competitor analysis
We research industry leaders and competitors to create industry best practices for your region -
Usability Testing
You will understand whether your website includes essential features and delivers a seamless user experience.
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UX audit report creation
Our business analysts and designers create an actionable plan to enhance your conversion, including prioritizing tasks for faster results.
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Implementation
If you choose to implement our recommendations with our dev team, and do not see an increase in your store’s conversion rate within 30 days, we will continue to optimize your site for free for another 30 days.
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User experience audit service provided by an in-house team, and there are no machine-generated reports
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Free consultation calls with our business analysts and a designer to explain the audit report
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Daily updates on the audit process stage
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Clear report with fixes & priorities based on impact and ease of implementation
Request a free UX Audit Service for your ecommerce store to check our suggestions and communication style. Leave your contact information, and in 5 business days, you’ll get a short report with recommendations for the product page, category page, home page, cart, and checkout.
Low conversion rate
Some bottlenecks must be fixed if your online store's conversion rate is less than 5%. User experience Audit helps find these issues.
High bounce rate
A Bounce rate of more than 55% is a time to think about ui ux audit services. It will show the points where users decide to leave your website.
High cart and checkout abandonment
More than 75% of customers do not finalize the purchase, which is a red flag for your business. Let’s find out what frustrates them in the checkout process.Problems with user retention
If customers do not return to the website to repeat the purchase, there might be issues with user experience, speed, or pricing. UX design audit will show which issues prevent users from coming back.Ecommerce Revenue is dropping or stagnating
It is time to check what prevents growth. Besides must-have features, a UX Audit agency can point to industry-specific features that can boost your sales.
- 45%Conversion Rate Growth
- 40%Bounce Rate
- 5,77Pages per Visit
FAQ for UX design audit services
Here are common questions about our UX Audit Services. If you can't find the answer here, click the Contact Us button, and we will respond with the information you need.
What is a UI/UX audit?
A UX audit evaluates a product's user experience (UX) and user interface (UI) to find usability issues and areas for improvement. It helps businesses refine their designs using established UX principles to increase user satisfaction and conversion rates. In e-commerce, a UX audit focuses on key aspects like navigation, search functionality, product presentation, and checkout to improve the shopping experience.
How much does a UX audit cost?
The BelVG UX Audit Services are complimentary for the first five types of pages. The second step involves thoroughly evaluating the user journey, competitor analysis, and business objectives, depending on the website's complexity and your company's goals.
What does a UX audit do?
UX Audit shows pain points and bottlenecks that prevent users from completing the target action, such as purchasing, downloading your product, or subscribing. Implementing changes according to the UX audit results in a higher conversion rate, better user satisfaction, and greater customer retention.
How to do a UX audit of a website?
A UX audit analyzes your online store's usability to improve conversions and customer experience. To conduct a UX audit, you must research competitors and analyze the user journey and experience. Then, you go page by page according to the user's journey and identify areas preventing users from purchasing. As a result, you need to get actionable insights on improving your website.
Why is a UX audit important?
UX Audit services and solutions can identify hidden issues. Many usability problems go unnoticed by store owners interacting with their sites daily. Common issues include poor navigation, slow load times, complicated checkout processes, and accessibility barriers. A good UX Audit can bring higher conversion rates, as even a tiny increase (e.g., 3.1% → 3.6%) can generate millions in extra sales for high-revenue stores. It also results in massive ROI: on average, businesses see a $100 return for every $1 invested in UX improvements.
When should I do a UX audit?
You need UX audit services for your eCommerce website every 3-6 months as routine maintenance. You must also check your website after redesigning, big sales, or a new product launch. Also, check the website if you experience a low conversion rate, high cart abandonment, negative user feedback, or unexplained drops in metrics.
How long does a UX audit take?
The UX audit process for ecommerce websites typically takes one week to a month, depending on the website's complexity, the number of pages, the depth of analysis, and the business objectives. BelVG offers a free UX audit within five days. Creating a comprehensive report can take up to a month. You will know the exact timeline after the conversation with our designer and business analyst.
Why Turn to a UX Audit Agency?
Consult professionals for a comprehensive user experience audit. Agencies have in-house teams with extensive experience across various industries. They understand different company types and user behaviors. This allows them to analyze the user interface quickly and effectively, providing a well-structured report with UX audit findings and prioritizing tasks based on your business goals.
How much does a UX audit cost?
It depends on your site and what you want to achieve. Small audits can start around $1,000, while bigger, deeper audits that examine user behavior, competitors, and business goals can cost $6,000–$22,000 or more for enterprise-sized sites. BelVG starts with a free audit for your first five types of pages. It’s a chance to see what’s working, what’s not, and what could make a difference before you commit to anything. Want to see what it would look like for your site? Reach out and we’ll put together a custom quote.