Support

You’re provided with all kinds of support necessary for your business enhancement. The team of advanced developers deals with current issues while you go on running your own business smoothly.

10hours per week

  • Production support
  • Application support
  • Quality assurance testing
  • Ongoing maintenance
  • Work tracking and management tools
  • Portal access with ticket overview and history

Get the package

20hours per week

  • Production support
  • Application support
  • Quality assurance testing
  • Ongoing maintenance
  • Work tracking and management tools
  • Portal access with ticket overview and history
  • Helpdesk
  • 24/7 technical support monitoring
  • Updates
  • Telephone support (during business hours)
  • Account management
  • Client has ability to assign ticket priority

Get the package

Rollover up to 10% of hours

30hours per week

  • Production support
  • Application support
  • Quality assurance testing
  • Ongoing maintenance
  • Work tracking and management tools
  • Portal access with ticket overview and history
  • Helpdesk
  • 24/7 technical support monitoring
  • Updates
  • Telephone support (during business hours)
  • Account management
  • Client has ability to assign ticket priority
  • Weekly reporting
  • Weekly bug testing
  • Code review

Get the package

Rollover up to 10% of hours

40hours per week

  • Production support
  • Application support
  • Quality assurance testing
  • Ongoing maintenance
  • Work tracking and management tools
  • Portal access with ticket overview and history
  • Helpdesk
  • 24/7 technical support monitoring
  • Updates
  • Telephone support (during business hours)
  • Account management
  • Client has ability to assign ticket priority
  • Weekly reporting
  • Weekly bug testing
  • Code review
  • Direct communication with developer
  • Daily monitoring performed by developer
  • Frontend support
  • Real-time approach
  • Ecommerce design

Get the package

Rollover up to 10% of hours
• Focusing on the key point called security, we’re responsible for your safety, so any significant project data can’t be intercepted by a third party.
• Being e-commerce experts, we perform tasks in double-quick time, as we’re familiar with the subject.
• You’re provided with your personal manager with a dedicated team consisting of a back-end developer, front-end developer, QA specialist, ready to keep in touch with a client anytime.
• We’re entrusted by world-known brands such as Monin and Salling.dk.
• While developing, we give preference to dev environment servers, any third party server is not used.

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