{"id":12255,"date":"2023-02-01T13:00:08","date_gmt":"2023-02-01T11:00:08","guid":{"rendered":"http:\/\/blog.belvg.com\/?p=12255"},"modified":"2026-05-29T17:42:23","modified_gmt":"2026-05-29T15:42:23","slug":"how-to-edit-email-templates-in-prestashop-1-7","status":"publish","type":"post","link":"https:\/\/belvg.com\/blog\/how-to-edit-email-templates-in-prestashop-1-7.html","title":{"rendered":"How to Edit PrestaShop Email Templates in 2026"},"content":{"rendered":"\n<p>Your emails are often the first and most repeated touchpoint between your store and its customers. From welcome messages to abandoned cart nudges, each one is an opportunity to reinforce your brand or lose a customer&rsquo;s trust.<\/p>\n<p><!--more--><\/p>\n<p>Yet most PrestaShop stores ship with generic default templates that look like every other shop online.<\/p>\n<p>In this article, you&rsquo;ll find the instructions on how to edit email templates in PrestaShop 8.<\/p>\n<p><span>\n<div class=\"request__platform\">\n    <picture>\n        <source srcset=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-srcset=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2020\/07\/small-devices-sales.jpg\" media=\"(max-width: 640px)\" class=\"lazy\"><\/source>\n        <source srcset=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-srcset=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2023\/12\/bg_request_prestashop.png\" media=\"(min-width: 641px)\" class=\"lazy\"><\/source>\n        <img decoding=\"async\" src=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-src=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2023\/12\/bg_request_prestashop.png\" class=\"lazy\" width=\"787\" height=\"300\" loading=\"lazy\" alt=\"bg request prestashop\" title=\"Request block (Platform)\">\n    <\/picture>\n    <div class=\"content_part\">\n        <span class=\"title h3\"> Learn how to improve your Prestashop store <\/span>\n        <span class=\"sales_after_content_text\">Contact us to customize your online store for conversion increase<\/span>\n        <a href=\"\/contact\" data-link class=\"contact_with_sales call-to-action\" target=\"_blank\">\n            Get Started        <\/a>\n    <\/div>\n<\/div>\n\n<style>.request__platform { position: relative; } .request__platform .content_part { position: absolute; top: 50%; left: 0; margin: 0 calc(var(--belvg-space__base) * 3); max-width: 50%; transform: translateY(-50%); } .request__platform img { width: 100%; object-fit: cover; } @media screen and (max-width: 640px) { .request__platform img { min-height: 250px; } .request__platform .content_part { color: var(--belvg-color__white); text-align: center; left: 50%; transform: translate(-50%, -50%); width: 100%; max-width: unset; padding: 0 var(--belvg-space__md); } } <\/style>\n<\/span><\/p>\n<p><strong>Table of Contents<\/strong><\/p>\n<p><a href=\"#step_1\">PrestaShop Email Templates<br>\n<\/a><a href=\"#step_2\">PrestaShop Email Examples<br>\n<\/a><a href=\"#step_3\">Conclusion<br>\n<\/a><\/p>\n<h2 id=\"step_1\">PrestaShop Email Templates<\/h2>\n<p>Optimizing email templates ensures a cohesive and engaging shopping experience for your clientele, from order confirmations to promotional campaigns. Let&rsquo;s explore how to customize PrestaShop email templates to enhance your store&rsquo;s branding and communication strategy.<\/p>\n<h3><span style=\"font-weight: 400;\">How to Edit PrestaShop Email Templates<\/span><\/h3>\n<p>The first step to take is to use the admin panel. You need to log in and proceed to the <strong>Improve<\/strong> section to:<\/p>\n<p>International =&gt; Translations<a href=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2017\/01\/How-to-edit-PrestaShop-email-templates-in-admin-panel.png\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-src=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2017\/01\/How-to-edit-PrestaShop-email-templates-in-admin-panel.png\" alt=\"How to edit PrestaShop email templates in admin panel\" width=\"912\" height=\"573\" class=\"lazy aligncenter wp-image-26120 size-full\" title=\"Request block (Platform)\"><\/a>Here, you&rsquo;ll see the <strong>Modify Translations<\/strong> block. Select the following positions in the drop-down menu to edit email templates:<\/p>\n<ul>\n<li>Select the type of translation: Email Translations<\/li>\n<li>Select the type of email content: Body (in case you want to edit Email Subject, choose Subject)<\/li>\n<li>Select your theme: Core (no theme selected)<\/li>\n<li>Select your language: Choose the required language (in our case, it&rsquo;s English).<\/li>\n<\/ul>\n<p>And then click the <strong>Modify<\/strong> button.<\/p>\n<p><a href=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2017\/01\/How-to-modify-email-templates-in-PrestaShop-1.7..png\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-src=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2017\/01\/How-to-modify-email-templates-in-PrestaShop-1.7..png\" alt=\"How to modify email templates in PrestaShop 8\" width=\"803\" height=\"548\" class=\"lazy aligncenter wp-image-26121 size-full\" title=\"Request block (Platform)\"><\/a><\/p>\n<p>That&rsquo;s where you&rsquo;ll face email templates. Let&rsquo;s take a Registration email as an example and look at how to edit it. Click on <strong>Core Emails<\/strong> and select the account template.<\/p>\n<p><a href=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2017\/01\/edit-prestashop-1.7.-email-templates.png\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-src=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2017\/01\/edit-prestashop-1.7.-email-templates.png\" alt=\"edit prestashop 8 email templates\" width=\"834\" height=\"389\" class=\"lazy aligncenter wp-image-26122 size-full\" title=\"Request block (Platform)\"><\/a><\/p>\n<p>The <strong>View HTML version<\/strong> tab shows how the email recipient will see the message.<a href=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2017\/01\/View-HTML-version-in-PrestaShop-email-template-configuration.png\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-src=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2017\/01\/View-HTML-version-in-PrestaShop-email-template-configuration.png\" alt=\"View HTML version in PrestaShop email template configuration\" width=\"936\" height=\"659\" class=\"lazy aligncenter wp-image-26123 size-full\" title=\"Request block (Platform)\"><\/a><\/p>\n<p>You can change the email template on the <strong>Edit HTML<\/strong> <strong>version<\/strong> tab. Here, you can change the structure and the content using the WYSIWYG editor. Be careful when you change the template using the editor, as you may accidentally delete the necessary layout. If you are familiar with HTML, we recommend disabling the WYSIWYG editor and working with the template code directly. If needed, click on the Source code icon &ndash; &ldquo;&lt;&gt;&rdquo;.<a href=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2017\/01\/disable-Source-code-in-prestashop-1.7-edit-email-template.png\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-src=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2017\/01\/disable-Source-code-in-prestashop-1.7-edit-email-template.png\" alt=\"disable Source code in prestashop 8 edit email template\" width=\"868\" height=\"559\" class=\"lazy aligncenter wp-image-26124 size-full\" title=\"Request block (Platform)\"><\/a>You can also edit only the content of the email with no risk of changing the email template layout. In this case, go to the <strong>View\/Edit TXT version<\/strong> tab.<\/p>\n<p><a href=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2017\/01\/email-email-content-in-prestashop-1.7..png\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-src=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2017\/01\/email-email-content-in-prestashop-1.7..png\" alt=\"Email content in Prestashop 8\" width=\"934\" height=\"625\" class=\"lazy aligncenter wp-image-26129 size-full\" title=\"Request block (Platform)\"><\/a><\/p>\n<p>Remember to save all the changes and test the email to ensure everything is performed correctly.<\/p>\n<p>That&rsquo;s a universal scheme that can be used to edit any email template you need. But to change those emails dedicated to orders, you should also open the following part: publick_html\/mail\/_partials.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-src=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2020\/04\/Order-email-in-PrestaShop-8.jpg\" alt=\"Change emails in Prestashop 8\" width=\"910\" height=\"330\" class=\"lazy aligncenter wp-image-27171 size-full\" title=\"Request block (Platform)\"><\/p>\n<div class=\"module_in_content_container\"><a href=\"\" class=\"link_to_module\" target=\"_blank\" rel=\"noopener\"><\/a><div class=\"module_content\"><img src=\"\" width=\"\" height=\"\" alt=\"\" class=\"module_image\" title=\"Request block (Platform)\"><div class=\"module_content_part\"><h3 class=\"title\"><\/h3><p class=\"module_content_text\"><\/p><a href=\"\" class=\"link_2_to_module\" target=\"_blank\" style=\"display:inline-block\" rel=\"noopener\"><span class=\"read-more\"><\/span><\/a><\/div><\/div><\/div>\n<p>You can also follow another strategy and edit email templates directly. If you decide to do so, use the <strong>FTP manager<\/strong>. Proceed to the <strong>Mails directory<\/strong> and choose the folder using the necessary language. Then, you&rsquo;ll see all the files with email templates.<\/p>\n<p><a href=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2017\/01\/prestashop-1.7.-email-template-editor.png\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-src=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2017\/01\/prestashop-1.7.-email-template-editor.png\" alt=\"prestashop 8 email template editor\" width=\"605\" height=\"266\" class=\"lazy aligncenter wp-image-26126 size-full\" title=\"Request block (Platform)\"><\/a><\/p>\n<p>Put your attention to the fact that this folder appears only if your settings look like the following:<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-src=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2020\/04\/Change-emails-in-PrestaShop-8.jpg\" alt=\"Implement email changes in Prestashop 8\" width=\"1051\" height=\"585\" class=\"lazy aligncenter wp-image-27172 size-full\" title=\"Request block (Platform)\"><\/p>\n<p>Like the first option, here you can edit either a file with layout and content (for example, account.html) or a file with only the content of the email (resp. account.txt).<\/p>\n<div class=\"module_in_content_container\"><a href=\"\" class=\"link_to_module\" target=\"_blank\" rel=\"noopener\"><\/a><div class=\"module_content\"><img src=\"\" width=\"\" height=\"\" alt=\"\" class=\"module_image\" title=\"Request block (Platform)\"><div class=\"module_content_part\"><h3 class=\"title\"><\/h3><p class=\"module_content_text\"><\/p><a href=\"\" class=\"link_2_to_module\" target=\"_blank\" style=\"display:inline-block\" rel=\"noopener\"><span class=\"read-more\"><\/span><\/a><\/div><\/div><\/div>\n<h2 id=\"step_2\"><b>PrestaShop Email Examples <\/b><\/h2>\n<p>For example, take a look at the <strong>custom PrestaShop emails<\/strong> for Artipope created by our company. They&rsquo;re customized to adapt to day or night mode and illustrate the brand&rsquo;s aesthetics. Emails are sent to notify about account creation, items left in the cart, and order status, or as part of a brand newsletter.<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-src=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2020\/04\/Subscription-confirmation-in-Prestashop-8.jpg\" alt=\"Subscription confirmation in Prestashop 8\" width=\"1050\" height=\"1400\" class=\"lazy aligncenter size-full wp-image-27173\" title=\"Request block (Platform)\"><\/p>\n<figure><figcaption><em>Subscription confirmation<\/em>\n<hr>\n<\/figcaption><\/figure>\n<figure>While the first email example confirms a newsletter subscription, the second one is actually part of it. Artipope uses poetry, a soulful and beautiful topic, to greet customers in the new year and remind them about the brand.<\/figure>\n<figure><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-src=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2020\/04\/Newsletter-in-Prestashop-8.jpg\" alt=\"Newsletter in Prestashop 8\" width=\"824\" height=\"1348\" class=\"lazy aligncenter size-full wp-image-27174\" title=\"Request block (Platform)\"><figcaption><em>New Year Newsletter<\/em>\n<hr>\n<\/figcaption><\/figure>\n<figure>The third example is a classic reminder about the abandoned shopping cart. This email points out that chosen items are saved but not reserved, and proposes to complete the order. It also shows what exactly is placed in the customer&rsquo;s cart.<\/figure>\n<figure><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/belvg.com\/wp-content\/uploads\/2019\/06\/pixel.png\" data-src=\"https:\/\/belvg.com\/blog\/wp-content\/uploads\/2020\/04\/Left-cart-in-Prestashop-8.jpg\" alt=\"Left cart in Prestashop 8\" width=\"752\" height=\"1440\" class=\"lazy aligncenter size-full wp-image-27175\" title=\"Request block (Platform)\"><figcaption><em>Abandoned cart reminder<\/em>\n<hr>\n<\/figcaption><\/figure>\n<h2 id=\"step_3\"><b>Conclusion<\/b><\/h2>\n<p>We pay close attention to the creation of custom email templates because they are literally the brand&rsquo;s face. All communication on behalf of the webstore is made via email. The visual part and the content are essential. If there&rsquo;s a mistake in variables, it will heavily damage the store&rsquo;s reputation in customers&rsquo; opinions.<\/p>\n<p>Don&rsquo;t underestimate the instrument itself. And feel free to use our instructions about how to adjust email templates in PrestaShop 8.<\/p>\n<div class=\"acf-field acf-field-message acf-field-656de52505dd5\">\n<div class=\"acf-input\">\n\n<div class=\"after_content__request\" style=\"background-color:\">\n    <div class=\"content_part\">\n        <span class=\"title h3\">\n                    <\/span>\n        <span class=\"sales_after_content_text\">\n                    <\/span>\n        <a href=\"https:\/\/belvg.com\/contact?utm_source=blog&amp;utm_campaign=request_&amp;utm_content=bottom%20\" data-link class=\"contact_with_sales call-to-action\" target=\"_blank\">\n             Get started <\/a>\n    <\/div>\n<\/div>\n\n<style>.after_content__request .title { margin-bottom: var(--belvg-space__md); } .after_content__request .content_part { margin: 0; padding: var(--belvg-space__2xl) clamp(var(--belvg-space__md), 10vw, 100px); justify-content: center; text-align: center; } 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